

I didn't even want whatever replacements they would have sent me. I didn't even attempt a return, just chucked 'em and that was the first and last time I bought anything from NewEgg. How hard do you have to hit a drive to bend the cast housing?!?Īll four drives from NewEgg were DOA. The drives bounced around so much during shipping that the die-cast metal housings (the black part with the mounting screw holes) were BENT. I only buy drives in "retail" packaging, ever since a bad experience where NewEgg shipped me four drives pulled from a multi-pack, completely bare (but still in their anti-static bags) just thrown in a box with a bunch of styrofoam peanuts. Easy.įingers crossed that the replacement drives will be okay.Ĭlick to expand.I do have DriveDX but forgot that I had it! I'll check to see if it can see these drives.ī&H has been pretty great, and by now I can pretty much tell when a drive is factory fresh. Fortunately B&H Photo has a great return policy and emailed me a pre-paid shipping label and RMA form for the return. Ultrastar DC HC550 helium-filled drives have been very good to me until now. So it really does seem that three of the four drives I received were DOA. Tried two different OWC Drive Docks, two different TB2 cables (Apple and OWC), switched to USB-3 connection on blue-tip cable, on three different Macs, running three different versions of MacOS (Yosemite, El Cap, and Mojave) - all results the same.

#Remove drivedx mac#
After reading some tips on various Apple support forums, I even tried booting the Mac in Recovery Mode and accessing Disk Utility from there, same result as using Disk Utility from the normal desktop.Disk Warrior does not have the ability to just format raw drives, so that was a dead end as well. It sees them but as they are not formatted, there is no MacOS partition for Disk Warrior to try to recover. Tried the latest version of Disk Warrior to see if it could wake up the dead drives - no go.(just remembering the old "Oxford" chip debacle on FireWire drives) and they said nope, you should be good to go with high-capacity drives, and it's probably the drive mechanisms. I checked with OWC to see if there was any known issues with drives above 14tb in size in their dual-drive "toaster style" docks, maybe the SATA > TB bridge chip inside, etc.Okay, out of the four drives that arrived today from B&H, three failed with "Unable to write last block on device", but one of them formatted just fine as expected! And I'm now copying 10tb of data to that drive to see if it acts up during copying.
#Remove drivedx update#
Thanks for your help everyone, and I'll update this thread with more info as I find out.
#Remove drivedx software#
If all four drives were failures, I'd be more likely to think that it's a software issue and get to whacking at them with Disc Warrior or trying to build a Linux boot stick - but since one of them works, it really may be a hardware failure / damaged in shipping issue.


DriveDx is advanced drive health diagnostic and monitoring utility.
